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parts of the system. I.e., Does reducing patients’ length of hospital stay increase readmission rates?
Adapted from: (NQF, The ABCs of Measurement, 2022), (IHI, 2022)
Quality Measure Data and Collection Methods
Quality measures that inform consumer choice and improve clinical outcomes require strong
data validity and reliability. Quality measure data can be collected from different sources (Appendix
Table 1), including medical records, patient surveys, and electronic administrative databases used to
adjudicate claims or to manage care (AHRQ, Data Sources for Health Care Quality Measures, 2018).
While electronic or digital data sources predominate, there are advantages and challenges with data
capture used for quality measurement and reporting. A study of aggregate data exchange for 19 quality
measures from four health systems and 256 physicians, identified 15 types of errors including breaks in
data delivery, changes in measures, and nonsensical measure results (Phillips, et al., 2021). While the
first study did not include obesity quality measures, another study assessed quality measures in adult
obesity and found methodological challenges regarding data capture and coding limitations (Sampsel, et
al., 2021). To effectively compare settings of care, such as the performance of providers and health
plans, it is critical to collect data using standardized quality measure definitions and procedures.
Quality Measure Development Process and Lifecycle
Quality measures undergo rigorous development and a lifecycle to ensure that measures
implemented in payment programs meet various evaluation criteria and annual review process.
Stakeholder engagement is a central element used to obtain diverse perspectives throughout the quality
measure development process and lifecycle. The process (Figure 1) begins with the conceptualization of
measures with the goal of generating topic ideas or areas of measurement that are most important to
stakeholders, followed by refining potential concepts into a measure list. The measure concepts then
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